Verification of all independent guides is carried out by means
of a comprehensive assessment, according to the following
criteria:
-
verification of the identity card is carried out by the
partner of Digital Security Technologies LLC (
sumsub.com): personal data processing operator;
-
formal screening (checking of the legal entity details);
-
checking the media space (social networks, customer reviews,
recommendations from partners, representation in the online
space, etc.);
-
expert assessment (interview, qualification check,
clarification of travel safety aspects);
-
the so-called “emotional assessment” - we assess tours in
terms of whether we can send our relatives on such trip
The final decision on the admission of the tour providers to the
placement of their tours on the YouGo platform is subjective. We
work daily to ensure that the trip of our tourists is both
unforgettable and safe, so we carefully check all the data we
can get. After each trip, we collect feedback from the tourists
in order to monitor the quality of our travel experts. If we
receive bad reviews, the author might be permanently removed
from the platform.